Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

ICTTEN514 Mapping and Delivery Guide
Install, configure and test a server

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency ICTTEN514 - Install, configure and test a server
Description
Employability Skills
Learning Outcomes and Application This unit describes the skills and knowledge required to undertake work on a server as part of an upgrade to an existing network or during the implementation of a new network.It applies to individuals, employed by telecommunications and information communications technology (ICT) networking provisioning companies, who carry out installation, maintenance and upgrade of ICT networks.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances should be typical of those experienced in the telecommunications networks engineering field of work and include access to:

a site where server installation may be conducted

relevant server specifications

cabling

networked local area network (LAN) computers

server diagnostic software

switch

technical requirements for a network

wide area network (WAN) service point of presence

workstations

relevant regulatory documentation impacting installation activities.

Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Prepare to install a server
  • Prepare for work in line with site-specific safety requirements and enterprise work health and safety (WHS) processes and procedures
  • Notify customer to arrange site access
  • Obtain server applications and features from appropriate personnel
  • Choose the most suitable server with reference to required server application and server features
  • Choose the most suitable network operating system features with reference to required server solution and technical requirements
  • Provide alternative server solutions with reference to required server application and server features
  • Review required installation options
  • Analyse data migration requirements
  • Apply back-up and recovery requirements with reference to organisational policy
  • Analyse education and training requirements for support staff and in line with client requirements and relevant enterprise policies
  • Create and document a deployment plan
  • Advise user group of deployment and potential down times
       
Element: Install and configure the server
  • Back up and restore local data in preparation for installation
  • Install and configure the server as required by technical requirements and functional specifications
  • Install and undertake configuration activities using relevant operating system and application upgrades
  • Reconnect and reconfigure relevant connectivity devices
       
Element: Test server and reconfigure the network
  • Run system testing for benchmarking against client specification and requirements according to test plan, and record outcomes
  • Analyse the error report and make changes as required
  • Test required changes or additions
  • Validate changes or additions against specifications
       
Element: Complete documentation and clean worksite
  • Make and document server configuration and operational changes
  • Tabulate test results and complete all documentation for users
  • Complete client report and notify of network status
  • Clean up and restore worksite to client’s satisfaction
  • Secure sign-off from appropriate person
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Prepare to install a server

1.1 Prepare for work in line with site-specific safety requirements and enterprise work health and safety (WHS) processes and procedures

1.2 Notify customer to arrange site access

1.3 Obtain server applications and features from appropriate personnel

1.4 Choose the most suitable server with reference to required server application and server features

1.5 Choose the most suitable network operating system features with reference to required server solution and technical requirements

1.6 Provide alternative server solutions with reference to required server application and server features

1.7 Review required installation options

1.8 Analyse data migration requirements

1.9 Apply back-up and recovery requirements with reference to organisational policy

1.10 Analyse education and training requirements for support staff and in line with client requirements and relevant enterprise policies

1.11 Create and document a deployment plan

1.12 Advise user group of deployment and potential down times

2. Install and configure the server

2.1 Back up and restore local data in preparation for installation

2.2 Install and configure the server as required by technical requirements and functional specifications

2.3 Install and undertake configuration activities using relevant operating system and application upgrades

2.4 Reconnect and reconfigure relevant connectivity devices

3.Test server and reconfigure the network

3.1 Run system testing for benchmarking against client specification and requirements according to test plan, and record outcomes

3.2 Analyse the error report and make changes as required

3.3 Test required changes or additions

3.4 Validate changes or additions against specifications

4.Complete documentation and clean worksite

4.1 Make and document server configuration and operational changes

4.2 Tabulate test results and complete all documentation for users

4.3 Complete client report and notify of network status

4.4 Clean up and restore worksite to client’s satisfaction

4.5 Secure sign-off from appropriate person

Evidence of ability to:

analyse server and network operational issues

apply user applications and relate to user needs when configuring a server

create technical and user documentation

install and configure server

test server and reconfigure network

troubleshoot server and network failures.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

describe the Australian Computer Society Code of Ethics

describe the following aspects of a common network:

cable types and connectors

topologies

explain compatibility issues and resolution procedures

summarise desktop applications and operating systems

outline documentation requirements for networks

describe typical enterprise communication and training systems for staff involved in deployment

outline features of:

current network operating systems (NOS)

current server applications compatibility issues and resolution procedures

outline implementation and configuration of servers

explain system back-up procedures.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Prepare to install a server

1.1 Prepare for work in line with site-specific safety requirements and enterprise work health and safety (WHS) processes and procedures

1.2 Notify customer to arrange site access

1.3 Obtain server applications and features from appropriate personnel

1.4 Choose the most suitable server with reference to required server application and server features

1.5 Choose the most suitable network operating system features with reference to required server solution and technical requirements

1.6 Provide alternative server solutions with reference to required server application and server features

1.7 Review required installation options

1.8 Analyse data migration requirements

1.9 Apply back-up and recovery requirements with reference to organisational policy

1.10 Analyse education and training requirements for support staff and in line with client requirements and relevant enterprise policies

1.11 Create and document a deployment plan

1.12 Advise user group of deployment and potential down times

2. Install and configure the server

2.1 Back up and restore local data in preparation for installation

2.2 Install and configure the server as required by technical requirements and functional specifications

2.3 Install and undertake configuration activities using relevant operating system and application upgrades

2.4 Reconnect and reconfigure relevant connectivity devices

3.Test server and reconfigure the network

3.1 Run system testing for benchmarking against client specification and requirements according to test plan, and record outcomes

3.2 Analyse the error report and make changes as required

3.3 Test required changes or additions

3.4 Validate changes or additions against specifications

4.Complete documentation and clean worksite

4.1 Make and document server configuration and operational changes

4.2 Tabulate test results and complete all documentation for users

4.3 Complete client report and notify of network status

4.4 Clean up and restore worksite to client’s satisfaction

4.5 Secure sign-off from appropriate person

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Prepare for work in line with site-specific safety requirements and enterprise work health and safety (WHS) processes and procedures 
Notify customer to arrange site access 
Obtain server applications and features from appropriate personnel 
Choose the most suitable server with reference to required server application and server features 
Choose the most suitable network operating system features with reference to required server solution and technical requirements 
Provide alternative server solutions with reference to required server application and server features 
Review required installation options 
Analyse data migration requirements 
Apply back-up and recovery requirements with reference to organisational policy 
Analyse education and training requirements for support staff and in line with client requirements and relevant enterprise policies 
Create and document a deployment plan 
Advise user group of deployment and potential down times 
Back up and restore local data in preparation for installation 
Install and configure the server as required by technical requirements and functional specifications 
Install and undertake configuration activities using relevant operating system and application upgrades 
Reconnect and reconfigure relevant connectivity devices 
Run system testing for benchmarking against client specification and requirements according to test plan, and record outcomes 
Analyse the error report and make changes as required 
Test required changes or additions 
Validate changes or additions against specifications 
Make and document server configuration and operational changes 
Tabulate test results and complete all documentation for users 
Complete client report and notify of network status 
Clean up and restore worksite to client’s satisfaction 
Secure sign-off from appropriate person 

Forms

Assessment Cover Sheet

ICTTEN514 - Install, configure and test a server
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

ICTTEN514 - Install, configure and test a server

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: